FAQS

Do all guests have to show ID?

Yes, it is always necessary to present the identification document of all the guests included in the booking.

Bookings can be made via the online booking engine. Alternatively, you can contact us by e-mail at res.tlc@trypportugal.com or by telephone: (+351 212 918 900) .

Reservations can be done directly on the website or by contacting the hotel, according to the reservation conditions.

It can be requested while booking or after booking, directly with the hotel.

The highest temperatures are between June and September, and it is quite mild from April to October.

Once you have booked the room type you require, you must contact the hotel to confirm your request, which will be subject to availability.

Send an email to grupos.caparica@trypportugal.com or call +351 212 918 900.

After booking for the type of room you desire, please contact the hotel to confirm the request.

The main advantage is the best price guarantee and the reservation process is easy and fast.

Full board is dinner on the day of arrival and lunch on the day of departure. Half board is usually dinner only.

Check-in is from 3 pm onwards. For early check-in, guests must contact the hotel to check availability. Additional charges may apply.

Late check-in. Is it possible to do check-in until what time?

Late check-in can be done anytime, as long as the reservation is guaranteed.

Yes, the reception is open 24h.

In the reception we speak Portuguese, English, Spanish, French and German.

ID card or driving licence or passport.

You must inform the restaurant/bar staff before you order.