FAQS

Yes. After making the reservation, we will send you an email with instructions of how to proceed with the pre-check-in 7 days before your stay and also 3 days before. You can fill in your details and avoid wasting time when you arrive at the hotel.

Smoking is only permitted in outdoor areas such as terraces

Yes – paid underground and some parking spaces available outside. For information on parking please refer to the hotel website.

Yes. All our hotels have room for storing luggage before check-in and after check-out.

Yes. Fees include pool access for guests.

Spa – 10:00 AM – 6:00 PM / Pool – 10:00 AM – 8:00 PM.

No, you have to be a guest to use the services of our spa and gym.

Garage parking is paid at 10,00 euros a day.

No, it will be subject to availability on arrival at the hotel.

Pets are allowed under certain conditions (size and function) for a supplement of 25.00 euros per day.

The hotel has five meeting rooms in the ground floor and one meeting room on the eighth floor.

It is possible to have weedings at the hotel by booking it with the events department.

Yes. The hotel has 3 lifts for guests.

There are chargers for electric cars outside the hotel and also in the garage at an additional cost.

Yes, there is wi-fi service in the entire hotel.

Yes, hotel does have lobby and public spaces.

Yes. With an additional cost you can have this service.

Surfing, Horse Riding and other leisure activities – check with the Hotel reception on the day.

Yes, various – from kids club (all year round, no entertainers) , to animation (during summer) , children’s pool and an outdoor park all year round.

On request, please contact reception to check availability with an external company.

We keep all items for 6 months, at the end of which they will be given to charitable organisations if not claimed.

Send us an email to frontdesk.caparica@trypportugal.com and let us know that you are interested in receiving promotions from us.

Yes, the Wyndham Rewards Programme. You will find information about the programme at this link: https://www.wyndhamhotels.com/wyndham-rewards.

You can find information about more hotels of the Hoti Hoteis brand here: https://www.hotihoteis.com/hotel-portfolio